http://tec.myfortinet.com/02_deploying_fortivoice/e_manage_administrator_profiles/index.html Log back in to the FortiVoice web administration page using the admin account. Select System and Administrator on the left-hand menu. Select the Admin Profile tab to manage administrator profiles. Click the New button to create a new administrator profile. Provide a name for the new administrator profile (use Extension_Only) and select Read-Write privileges for Extension. Click the Create button at the bottom of the page to create the new administrator profile. Hugo en-US