http://tec.myfortinet.com/03_extensions_and_user_privileges/index.html Overview Extensions are internal numbers assigned to users or devices in FortiVoice. They allow users to make and receive calls and provide access to features such as voicemail, call forwarding, and the FortiVoice user portal. Each extension is associated with a user privilege profile. The profile determines which FortiVoice features and calling permissions are available to the user. Extensions can be associated with physical FortiFone devices or softphone clients running on desktop or mobile devices. Hugo en-US http://tec.myfortinet.com/03_extensions_and_user_privileges/a_create_extensions/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/03_extensions_and_user_privileges/a_create_extensions/index.html Create the following three extensions for this lab: Extension 1000 Extension 1001 Extension 1002 On the FortiVoice web administration page, select Extension and Extension on the left-hand menu. Select the IP Extension tab to manage IP extensions. Click the New button to create a new IP extension. Complete the following fields to create a new extension: Number: 1000 Display name: Choose any name http://tec.myfortinet.com/03_extensions_and_user_privileges/b_configuring_softphones/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/03_extensions_and_user_privileges/b_configuring_softphones/index.html The FortiFone clients must be powered on before you can access them. Within the training lab environment, right-click the Client 1 icon, select Power, and then choose Power On. Wait approximately one minute for the FortiFone client to finish starting before continuing. Within the training lab environment, right-click the Client 1 icon, select Access, and then choose Display (VNC). http://tec.myfortinet.com/03_extensions_and_user_privileges/c_user_privileges_profiles/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/03_extensions_and_user_privileges/c_user_privileges_profiles/index.html On the FortiVoice web administration page, select Phone System and Profile on the left-hand menu. Select the User Privilege tab to manage user privilege profiles. Click the New button to create a new user privilege profile. Complete the following fields to create the new user privilege profile: Name: Fast_Track User Portal: enabled Voicemail: enabled Call log: enabled Fax: enabled Call handling: enabled Directory: enabled User preferences: enabled Click the Create button at the bottom of the page to create the new user privilege profile