http://tec.myfortinet.com/04_sip_trunks/b_manage_outbound_call_routing/index.html Outbound call routing rules govern the way external calls are handled, based on caller ID or called number match rules. On the FortiVoice web administration page, select Call routing and Outbound on the left-hand menu. Select the Outbound tab to manage outbound call routing rules. Select the outgoing_default rule and click the Edit button to edit the outbound call routing rule. Hugo en-US