http://tec.myfortinet.com/04_sip_trunks/index.html Overview A SIP trunk connects FortiVoice to an external SIP service, allowing users to make and receive calls outside the FortiVoice system. Inbound and outbound call routing rules determine how calls are routed between internal extensions and the SIP trunk. Direct Inward Dialing (DID) numbers can also be mapped to extensions or other FortiVoice destinations, allowing external callers to reach them directly. FortiVoice systems can also be interconnected using Office Peer trunks. Office Peers provide additional capabilities for communication between FortiVoice systems, including the exchange of extension information. Hugo en-US http://tec.myfortinet.com/04_sip_trunks/a_create_a_sip_trunk/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/04_sip_trunks/a_create_a_sip_trunk/index.html On the FortiVoice web administration page, select Trunk and VoIP on the left-hand menu. Select the SIP tab to manage SIP trunks. Click the New button to create a new SIP trunk. Complete the following fields to create the new SIP trunk (replace NN with your assigned two-digit lab number). Name: LAB_NN Display name: LAB_NN Main number: 19990NN0000 (for example, Lab 1: 19990010000; Lab 12: 19990120000) SIP server: sip.swatlab.net Max channel: 4 From header: select Caller ID priority rule Registration Type: Disable Click the Create button at the bottom of the page to create the new SIP trunk. http://tec.myfortinet.com/04_sip_trunks/b_manage_outbound_call_routing/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/04_sip_trunks/b_manage_outbound_call_routing/index.html Outbound call routing rules govern the way external calls are handled, based on caller ID or called number match rules. On the FortiVoice web administration page, select Call routing and Outbound on the left-hand menu. Select the Outbound tab to manage outbound call routing rules. Select the outgoing_default rule and click the Edit button to edit the outbound call routing rule. http://tec.myfortinet.com/04_sip_trunks/c_manage_did_mapping/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/04_sip_trunks/c_manage_did_mapping/index.html On the FortiVoice web administration page, select Call Routing and Inbound on the left-hand menu. Select the DID Mapping tab to manage DID mapping rules. Select the system_voice rule and click the Edit button to edit the DID mapping rule. In the Number Mapping section, click the New button to add a new DID mapping http://tec.myfortinet.com/04_sip_trunks/d_manage_inbound_call_routing/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/04_sip_trunks/d_manage_inbound_call_routing/index.html Inbound call routing rules determine how FortiVoice handles external incoming calls that are not routed by a DID mapping. Rules can match the caller ID or called number and apply one or more call-handling actions. On the FortiVoice web administration page, select Call Routing and Inbound on the left-hand menu. Select the Inbound tab to manage inbound call routing rules. Select the incoming_default rule and click the Edit button to edit the inbound call routing rule. http://tec.myfortinet.com/04_sip_trunks/e_make_test_calls/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/04_sip_trunks/e_make_test_calls/index.html Within the training lab environment, open Client 1 and Client 2 consoles if they are not already opened. From Client 1, dial 919990NN1001 to call Client 2 using its DID number (replace NN with your assigned two-digit lab number). The leading 9 is required to make an external call as defined by the dialed number match rules of the outgoing_default outbound call routing rule. Click the call button to start the call.