http://tec.myfortinet.com/06_call_detail_records/index.html Overview Call Detail Records (CDRs) provide information about calls processed by FortiVoice. CDRs include information such as the calling and called numbers, call direction, start time, duration, and call status. Administrators can use CDRs to review call activity and troubleshoot call-related issues. Objectives After completing this section, you will be able to: Access and review FortiVoice call detail records Time to Complete Estimated: 5 minutes Hugo en-US http://tec.myfortinet.com/06_call_detail_records/a_access_call_detail_records/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/06_call_detail_records/a_access_call_detail_records/index.html On the FortiVoice web administration page, select Monitor and Call History on the left-hand menu. Select the Call Detail Record tab to access call detail records. Select one of the call detail records by double-clicking it. Review the call flow to see the events that occurred during the call. The call detail record can also be exported for further analysis if needed.