http://tec.myfortinet.com/07_call_blocking/index.html Overview FortiVoice provides several mechanisms for blocking unwanted calls. Administrators can configure system-wide blocked numbers and block calls based on geographic area codes or number patterns. Individual users can also maintain personal blocked-number lists for their extensions. In this section, you will configure and test the different call-blocking options available in FortiVoice. Objectives After completing this section, you will be able to: Configure system blocked numbers Configure area-based blocked numbers Configure personal blocked numbers Time to Complete Estimated: 5 minutes Hugo en-US http://tec.myfortinet.com/07_call_blocking/a_system_blocked_numbers/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/07_call_blocking/a_system_blocked_numbers/index.html On the FortiVoice web administration page, select Security and Blocked Number on the left-hand menu. Select the Blocked Number tab to manage system blocked numbers. Click the New button to create a new blocked number. Complete the following fields to create the new blocked number: Number: 7021231258 Display name: Marketing Click the Create button to create the new blocked number. http://tec.myfortinet.com/07_call_blocking/b_area_blocked_numbers/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/07_call_blocking/b_area_blocked_numbers/index.html On the FortiVoice web administration page, select Call Routing and Inbound on the left-hand menu. Select the Inbound tab to manage inbound call routing rules. Click the New button to create a new inbound call routing rule. Complete the following fields to create the new inbound call routing rule: Number: Area_51 From Trunk: select Lab_N http://tec.myfortinet.com/07_call_blocking/c_personal_blocked_numbers/index.html Mon, 01 Jan 0001 00:00:00 +0000 http://tec.myfortinet.com/07_call_blocking/c_personal_blocked_numbers/index.html Click the Call button, then select Call history. Select an external incoming call and click Block contact to block the caller. Note This can also be accomplished through the user web portal.