http://tec.myfortinet.com/08_efax/a_create_an_efax_account/index.html On the FortiVoice web administration page, select Call Feature and Fax on the left-hand menu. Select the eFax Account tab to manage eFax accounts. Click the New button to create a new eFax account. Complete the following fields to create the new eFax account: Name: eFax1 Number: 2001 Display name: Fax 1 Select Fax Monitors: select Extension 1001 In the External Numbers section, click the New button. Hugo en-US