http://tec.myfortinet.com/09_e911/b_create_an_emergency_zone/index.html On the FortiVoice web administration page, select Phone System and Profile on the left-hand menu. Select the Emergency Zone tab to manage emergency zone profiles. Click the New button to create a new emergency zone profile. Complete the following fields to create the new emergency zone profile: Name: Zone1 Emergency contact emails: YOUR EMAIL ADDRESS Emergency barge number: 1001 Emergency message group number: select 1911 Contact name: Security Contact email: security@swatlab.net Contact phone: 17862001234 Address: 12 SW 3rd St City: Miami State / Province: Florida Click the Create button at the bottom of the page to create the new emergency zone profile. Hugo en-US