http://tec.myfortinet.com/09_e911/c_manage_911_call_recordings/index.html On the FortiVoice web administration page, select Call Features and Call Recording on the left-hand menu. Select the Policy tab to manage system call recording policies. Click the New button to create a new system call recording policy. Complete the following fields to create the new system call recording policy: Name: 911 Type: select By Phone Number Dialed number pattern: 911 Record ratio: 100 Click the Create button at the bottom of the page to create the new system call recording policy. Hugo en-US